THE DETAILS, MADE CLEAR
Return & Exchange Policy
Please check the card, the condition, and the purchase terms before paying.
Updated November 3, 2026All sales are final. We do not offer change-of-mind refunds or exchanges.
No change-of-mind refunds or exchanges
LukyTCG does not accept returns, issue refunds or offer exchanges simply because you change your mind after purchasing. Review the listing, photographs, language, edition, quantity, condition or grade before paying, and ask for clarification if anything is unclear. This final-sale policy applies to purchases arranged directly with LukyTCG, subject to the protections below.
Damaged, incorrect, misdescribed or missing items
A final-sale policy does not remove a remedy you are entitled to by law. If your order arrives damaged, contains the wrong item, materially differs from its description or has not arrived, email lukytcg@gmail.com as soon as you can. Include your order reference, the card name and an explanation. Photos of the item and packaging can help where available. Keep the item and packaging while the issue is reviewed, and contact us before sending anything back. Prompt reporting helps the investigation; it does not shorten a legal or marketplace claim deadline.
Orders placed through eBay
For an eBay purchase, use the original order’s help or return-request process and follow its applicable deadlines. The listing terms and eBay buyer protections apply. A “no returns” preference does not override an eligible claim under those protections.
Order changes and cancellations
Contact lukytcg@gmail.com promptly about an incorrect address or other order problem. We cannot guarantee a requested change once an order is being processed or has shipped. This does not limit a cancellation or refund right required by law.
Your required protections
Nothing in this policy excludes or limits rights or remedies that cannot be waived under applicable consumer law. For marketplace purchases, the marketplace’s applicable buyer-protection rules also continue to apply. Any remedy for a qualifying problem will be handled according to the law, purchase terms and platform rules that apply. This policy does not impose a restocking fee or require you to waive payment-provider dispute rights.